2018 Community Impact Report


Dear Friends,

Thanks to YOU, together we made significant progress in 2018 — in caring directly for those families in need, as well as being a catalyst for systemic change through strategic collaboration.

Highlights to be proud of—you have made this happen.

  • 2018 continued to show a 90%+ success rate in achievement of sustainable independence for clients who complete our program.

  • We served 20% more people in need — many of them young people and whole families.

  • A substantial 29% more people were housed than the year prior.

  • We are addressing the crisis-level lack of affordable housing — the #1 root cause of homelessness in our area — through partnership with Maine State Housing Authority and Midcoast Habitat for Humanity.

  • We set the foundations for the launch of our ‘host home’ program for unaccompanied minors — high risk or homeless youth under the age of 18 living in unsafe/unstable situations.

We hope you will take a few moments to read our more in-depth community impact report below and take pride in knowing YOU are changing lives and strengthening the future of this community and beyond, through your support of and belief in our work.

We deeply appreciate you and encourage you to visit and see the impact of your giving.

Thank you for giving Maine children and families hope for a bright future, and for making our Midcoast ‘the way life should be’ for all who live here.

With gratitude and wishes for time spent savoring the joys of home and family.


Stephanie Primm, Executive Director


The Problem We Are Solving

  • 12.5% of all Mainers live in poverty — 20% are children 6 and younger.

  • Maine is the 3rd hungriest state in the nation — 1 in 4 Maine children experience food insecurity.

  • Maine’s employment grew at only 0.9% annual average rate over the last 5 years, barely half the national growth rate.

  • The household income here falls 25% below the US median and the cost of living in the Midcoast is 10-13% above the U.S. average.

For most people the first thought that comes to mind about Midcoast Maine is its scenic beauty. However beyond the picture-postcard optics, Maine’s promise of “The Way Life Should Be” does not exist for a large segment of the population.


In 2018 we were reminded of the harsh economic reality in the Midcoast, an epidemic that spans hundreds of years. It could be argued that the region has a self-sabotaging economy catering to the short tourist season and the low-wage service jobs that come with it. Research shows we have higher-than-average cost of living and higher-than-average rental costs with few doing anything to ensure a future with living-wage job opportunities. The working poor can become the working homeless with only the slightest change in circumstance. Compounding the problem is a general lack of affordable housing, public transportation, accessible mental-health and addiction services, and suitable child-care.


Here Today for Their Tomorrow

  • More than 53% of KCHC client households include children, a figure dramatically higher than nationwide statistics (34%) putting us in a unique position to impact multiple generations at once.

  • The #1 reason for people seeking our services in 2018 was lack of safe and affordable housing.

  • Despite crisis-level lack of affordable housing, we moved 29% more people into permanent housing through intensive support and advocacy in 2018.

  • Maine has the nation’s highest rate of anxiety in children and the 3rd highest rate of kids with depression.

  • The suicide rate among Maine teens is above the national average and sadly on the rise.


Meeting the Increasing Need

We continued to strengthen our programming aimed at breaking cycles of poverty and homelessness with a focus on whole families. We assisted 20% more people in 2018 than in 2017 — including many young people at The Landing Place.

Committed to Our Approach

Without adequate year-round affordable housing options Client Care becomes more complex, requiring more time by case managers to piece together solutions. We invested in additional case workers to adequately support families, addressing their individualized needs through our trust-based relational approach. However, even with all of the extra effort by our staff to ensure client access to resources, coordinate housing plans with landlords, and provide post-housing support for continued skill development, sadly some families still find it necessary to move out of the area given the disparity between wages and cost of housing here.

Baking cookies at TLP

Proactive Solutions for All Ages

Our youth program has been nimble, addressing more substantial need — poverty, food insecurity, truancy, anxiety, depression — from a much younger group of kids than anticipated when we first opened.


Strong Families Build Stronger Communities

Jason & McKayla, October, 2018

Jason & McKayla, October, 2018

There is no other [organization] you are going to find that takes that time with everybody who walks in the door. They get to the root cause of why you are homeless, and then they [help you] find a way to fix it. They really want you to succeed.

Jason & McKayla were married on campus while living at Hospitality House Family Shelter in March of 2016. Now, more than 3 years later their family is a great example of the success of the program and the impact it has on our community. Read more about their wedding and their ongoing success.

Jason & McKayla, March, 2016

Jason & McKayla, March, 2016

Success that Builds on Success

Our commitment to our mission and a top-down bottom-up, multi-generational approach has never been more focused. What we identified early on — and knew in our hearts was working — has been overwhelmingly affirmed by research at top-rated schools around the country. The adversities experienced by the teens who participate in The Landing Place are the circumstances we find in the histories of many of our adult clients. Our ability to partner with families to break cycles of poverty and homelessness at multiple points within various generations provides a better chance of creating community-wide systemic change. Along with our commitment to the whole family, we are committed to our holistic, trust-based, relational approach to client-centric case management without rigid time restrictions. Though it appears to be more time consuming and costly, the front-loaded effort and investment continue to pay off in the end. Our courageous and determined clients maintain independent housing success at a rate of between 90-95% for those who remain active in our complete program. 

Community and Collaboration at the Heart of It


Innovative affordable housing

Our commitment to addressing underlying causes of homelessness — namely the lack of affordable housing in this area — can be seen in our partnership with Maine State Housing Authority & Midcoast Habitat for Humanity. Together we’re working toward the creation of permanent small-footprint housing. “Building Communities Together” will be an example of what a balanced affordable neighborhood can look like where the math ‘works’ for the majority of hard-working low-income community members who fill the important seasonal and part-time jobs here. Stay tuned for updates on this exciting venture which can be easily replicated in other rural locations around the state.


Program models made for replication

Two years into our five-year journey of discovering the needs of the young people of the Midcoast we are quickly developing the programming needed beyond the youth center we opened in 2017. We now offer dedicated case management and transportation, warm suppers twice a week, and clothing and hygiene supplies for the high-risk youth population we serve. And, we began developing a host home program for unaccompanied minors with studio apartments planned for young adults in the near future. This will meet a life-saving need for underage youth who desperately need a safe place to live in order to stay in, or finish school and/or work on a path to independence. We continue our commitment to discovering new and better “best practices” which can be shared because youth and families are the future of the Midcoast and Maine.


Shelter solutions for 3x more capacity in 5 years

Beyond Hospitality House Family Shelter, tiny houses, and the youth Host Home program, we’re exploring emergency overnight solutions. By joining forces with representatives from local churches, and numerous community partners including the Pen Bay YMCA, local law enforcement and the City of Rockland among others, a much-needed emergency-shelter pilot test may begin by winter of 2019/2020.


Outreach Events of 2018

Community awareness and education is an ongoing part of the work we do. In 2018 however we saw a record number of people and businesses wanting to be involved in helping spread the word about the impact of KCHC and raise awareness and funding.




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How We Do It

Thanks to the continuation of private philanthropic support both from individuals and foundations that believe in our mission, vision and values as much as we do, we are afforded the latitude to provide our programming with the nuances that we know work.


2018 Revenue by Source

2018 Expenses by Category


Go Big to Go Home

Our vision for the future is a big one — to eliminate homelessness in our region in the next decade. We look forward to a community within which all families and individuals have the opportunity to be home and experience a sustainable productive life through strategic partnership and sharing of best practices.

There are many more families in need in this area and meeting that need is often urgent and reactive rather than proactive and preventative. We are eager to work with all of you in our community — our “Village” — to shift that conversation and change our focus to spend more time and energy on prevention so people don’t experience homelessness in the first place.

We thank you for your shared belief in our mission and support of our aspirations to let all who live here experience “home — the way life should be”.

Though we are conscious of the environment we recognize this is a lot of information and the web format may not be for everyone. Download and print a PDF version of this report here, or if you’d rather, we will gladly mail you a printed copy of the 2018 Community Impact Report.

To have a printed copy sent, please fill out the form below. Thank you once again for your interest in our work and belief in our mission.

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